Refund & Exchanges
At Aligra Designs we want you to be happy with your purchase. If for some reason you are not satisfied please contact us and we will happily arrange an exchange or refund in accordance with the policies below.
Refunds will only be issued within 30 days and only where the goods are shown to be faulty and a replacement product cannot be fulfilled. Please contact us BEFORE sending the product back. We will only arrange a replacement or refund after a full inspection of the goods.
We will happily exchange your product for goods to equal or greater value minus delivery charges, provided they are returned in original condition within 14 days of receipt of goods. You may exchange for higher priced items by paying the balance. To arrange an exchange please contact us BEFORE sending the product back. Please note: sale items cannot be exchanged so please choose carefully.
All returns need to be appropriately packaged and addressed to:
PO Box 461
Terrey Hills NSW 2084
We recommend that you return the goods by tracked delivery. Aligra Designs cannot accept any responsibility for loss of / or damage to goods until they are received by us.
Out of stock items
If an item is regrettably out of stock please contact Aligra Designs via the “Contact Us” page and we shall make every effort to accommodate your order by advising the delivery time frame and / or similar product styles that are soon to be available.
Our pricing is in Australian Dollars (AUD) and is inclusive of GST. Product costs shown do not include shipping costs. Aligra Designs reserves the right to change prices without notice.
All the information on this website is published in good faith and for general information purpose only. We do not make any warranties about the completeness, reliability and accuracy of this information. Any action you take upon the information on our website is strictly at your own risk and we will not be liable for any losses and damages in connection with the use of our website. From our website, you may be able to visit other websites by following hyperlinks to these sites. While we strive to provide only links to useful and ethical websites, we have no control over the content and nature of these sites and the links to other websites do not imply a recommendation for all the content found on these sites. Please be also aware that when you leave our website, other sites may have different privacy policies and terms which are beyond our control.